General Terms of Use for the Etanco Website

Introduction :
These General Terms of Use are concluded between:
- The website manager, hereinafter referred to as “the Publisher”
- Any person wishing to access the site and its services, hereinafter referred to as “the User”.

Article 1 – Principles
The purpose of these General Terms of Use is to provide a legal framework for the use of the Etanco website and its services.

The website is a service of:
- The company LR ETANCO
- Located at 66 route de Sartrouville, 78230 Le Pecq, France
- Website URL:
- Email:
The General Terms of Use must be accepted by any and all Users, and access to the website constitutes acceptance of these terms.

Article 2 – Modification and Duration of the GTU
These General Terms of Use are concluded for an indefinite period. The agreement is effective for the User as of the beginning of service use.
The Etanco website reserves the right to modify any of the clauses of these General Terms of Use, at any time and without justification.

Article 3 – Website Access :
Any User with Internet access can log into the Etanco website from anywhere, free of charge. Costs incurred by the User to access the website (internet connection, computer equipment, etc.) are not the responsibility of the Publisher.
The website and its various services may be interrupted or suspended by the Publisher, particularly during maintenance, without notice or justification.

Article 4 – Limitation of Liability
Article 4.1 – General Liability

The Publisher may not be held liable in the event of any operational failure, breakdown, difficulty or interruption, preventing access to the website or any of its functionalities.

The User is solely responsible for the equipment used to connect to the website. The User must take all appropriate measures to protect his/her equipment and data, particularly from viral attacks via the Internet.

Article 4.2 – Content Liability
Although considerable effort is made to ensure the accuracy of content accessible on the Etanco website, the User remains solely responsible for the data (technical information & details relating to products and services) that he/she consults. Consequently, the Publisher may not be held directly or indirectly liable for any use of said content by the User.
Photographs illustrating products and services on the Etanco website have no contractual value.

Article 4.3 – E-Service Liability :
The User acknowledges that the e-service tools made available on the Etanco website are intended as one decision-making aid among others and that, as such, they should not constitute the sole criterion for any decision vis-à-vis work and/or service performance, of whatever nature.

Any responses obtained through e-service use are based on information submitted by the User. Consequently, the User undertakes to ensure that this information is free from formal error. Otherwise, responses obtained through e-service use may prove unreliable, without the Publisher being in any way liable to the User.

The User undertakes to use responses obtained through e-service use with due caution. He/she remains the authority on the given situation, with which he/she alone is familiar..

E-services are provided for informational purposes only.

Article 4.4 - Responsibility Online chat:
Etanco provides Site Users with a free online chat module. The purpose of this chat is to help you navigate the site better and help you find the right information.

The User acknowledges that Etanco's liability will not be called into question in the event of dissatisfaction and misinterpretation of a question.

Article 5 – Hypertext Links
The establishment of hypertext links to all or part of the website by the User is strictly prohibited, unless prior written authorisation is obtained from the Publisher by sending an email to the following address:

The Publisher is free to refuse said authorisation without having to justify its decision in any way. In cases where such a request is granted, hyperlink authorisation is temporary and may be withdrawn at any time, without the Publisher having to justify its decision.

In all cases, links must be removed upon the Publisher’s request.

The Publisher is not responsible for any information accessible via a link to another website and thus refuses any liability as to said website’s content.

Article 6 – Protection of Personal Data  
You will find an explanation of our entire privacy and personal data management policy here

Article 7 – Governing Law
These General Terms of Use are subject to French law. Any related dispute that cannot be amicably resolved will be submitted to the jurisdiction of the French courts.

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